Why and How We Collect Personal Information: When you apply for, or maintain, an account with Capital City Markets Limited, we collect personal information about you for business purposes, such as evaluating your financial needs, processing your requests and transactions, informing you about products and services that may be of interest to you, and providing customer service.
The personal information we collect includes:
Information you provide to us on applications and other forms, such as your name, address, date of birth and occupation
Information about your transactions with us
Information you provide to us to verify your identity, such as a passport, or received from other entities not affiliated with Capital City Markets Limited
How We Protect Personal Information: We limit access to your personal information to those employees who need to know in order to conduct our business, service your account, and help you accomplish your financial objectives, such as providing a broad range of products and services. Our employees are required to maintain and protect the confidentiality of your personal information and must follow established procedures to do so. We maintain physical, electronic, and procedural safeguards to protect your personal information. We do not rent or sell your name or personal information to anyone, ever.
Sharing Information: We may share personal information described above for business purposes, such as servicing customer accounts and informing customers about new products and services, as permitted by applicable law. The information we share for marketing purposes is limited by the information described above, such as name, address and account information.
Disclosure to Non-Affiliated Third Parties: In order to support the financial products and services we provide to you, we may share the personal information described above with third party service providers and joint marketers, not affiliated with us, including:
Financial service institutions (e.g., advisers, dealers, brokers, trust companies and banks) with which we have joint marketing agreements, such as agreements to market financial services or products that we jointly offer, endorse or sponsor
Companies under contract to perform services for us, or on our behalf, such as vendors that prepare and submit statements and transaction confirmations or provide data processing, computer software maintenance and development, processing and marketing services. These companies are acting on our behalf. Such companies are required to keep your personal information confidential.
Non-affiliated companies and regulatory authorities as permitted or required by applicable law. For example, we may disclose personal information to cooperate with regulatory authorities and law enforcement agencies to comply with subpoenas or other official requests, and as necessary to protect our rights or property.
Accessing and Revising Your Personal Information: We endeavor to keep our customer files complete and accurate. We will give you reasonable access to the information we have about you. Most of this information is contained in account applications that you submit to obtain our products and services. We encourage you to review this information and notify us if you believe any information should be corrected or updated. If you have a question or concern about your personal information or this privacy notice, please contact an account representative.